It is a cost estimate taking into consideration all aspects of your move. This includes door-to-door charges based on estimated volume as well as other costs related to your move. Normally, a quotation is valid for one month.

For international relocations there are two categories of movers that Cross Roads uses. Category 1 includes quality movers accredited with FIDI-FAIM standard or equivalent. Under this international accreditation, you are assured that all details of your move are of guaranteed quality. Category 2 includes locally grown movers with extensive international moving experience and agent relations.

For local relocations, Cross Roads uses experienced movers who have adequate resources, manpower and skills to successfully handle any residential and office relocation.

Yes. You can inform our consultant during the survey visit of your personal preferences or your company's requirements.

Yes. Cross Roads will compile the different quotations received from movers into a tabulated worksheet, known as the quotation summary. This itemizes all costs related to your move, highlighting the differences for your attention.

Yes. You can notify our consultant of the changes as soon as possible and we will communicate them to the respective movers.

Based on the quotation summary, you can base your selection on criteria such as budget, the category of mover and your personal liking.

As soon as you have decided on a mover you may contact your Cross Roads consultant to book the dates with the chosen mover and schedule for a handover meeting.

A handover meeting is a tri-party meet-up session involving the representative of your chosen mover, Cross Roads and yourself. This session aims to finalize all aspects of your move.

At the handover meeting, you sign the contract with the mover.

After the handover meeting the representative of your chosen mover will be your first point of contact. Nonetheless, Cross Roads will always be there, overseeing your move.